Terms of Service
These terms describe how our service works, in plain English. The agreement that governs your engagement is the service agreement you sign when you start; if anything here differs from your signed agreement, the signed agreement wins.
What we provide
Nile Bridge Talent is a managed assistant service for real estate agents. We match you with a dedicated assistant who handles administrative work such as lead follow-up, inbox and calendar management, CRM upkeep, transaction paperwork support, listing and marketing prep, and client care. Your assistant works from our supervised office in Cairo, Egypt, on U.S. business hours, with a U.S. phone number and a professional email address. Our team supervises the work daily and reviews quality weekly.
Plans and billing
We offer two plans, each at three rates depending on the term you choose:
- Part-Time (20 hours a week): $1,550 a month month-to-month; $1,300 a month on a 3-month commitment ($3,900 total); or $1,150 a month on a 12-month commitment ($13,800 total, billed monthly).
- Full-Time (40 hours a week): $2,750 a month month-to-month; $2,200 a month on a 3-month commitment ($6,600 total); or $2,000 a month on a 12-month commitment ($24,000 total, billed monthly).
Every plan is billed monthly in advance. Commitment rates are in exchange for completing the committed term; after your first 30 days, a commitment runs through the end of its term. Promotional rates, when offered, apply for the period stated in the offer and then revert to the standard rate.
30-Day Money-Back Fit Guarantee
The guarantee applies to every plan — month-to-month and commitment plans alike — within the first 30 days. If your assistant isn't the right fit in your first 30 days, you choose: we replace them at no charge, or you walk away and we refund the month you paid for. Two conditions apply:
- You completed onboarding and gave your assistant the tool access needed to do the work.
- You told us about the problem within the first 30 days.
Replacement and coverage
If your assistant is unavailable, we arrange coverage. If your assistant isn't the right fit at any point, we replace them at no charge. Replacement includes onboarding the new assistant on your tools.
Cancellation
On a month-to-month plan, you can cancel anytime with no cancellation fee; cancellation takes effect at the end of the billing month you've already paid for. On a 3-month or 12-month commitment, you can walk away under the money-back guarantee in your first 30 days; after day 30, the commitment runs through the end of its term.
Your responsibilities
To let your assistant do the work, you agree to:
- Grant access to the specific tools your assistant needs (for example your CRM, email, and calendar). You decide which, and you can revoke access at any time.
- Participate in onboarding: a kickoff conversation and reasonable answers to questions while your assistant learns your workflow.
- Tell us promptly when something isn't right, so we can fix it.
Confidentiality and data handling
Every assistant works only from our supervised office and signs a confidentiality agreement before starting. No client data is kept on personal devices. You control which accounts your assistant can access, and access is removed the day an engagement ends. See our privacy policy for how this website handles your information.
What assistants do not do
Assistants provide administrative support only. They do not negotiate on your behalf, give pricing or brokerage advice, or show property. Activities that require a real estate license remain yours.
Limitation of liability
We stand behind our supervision and will fix problems we're responsible for. Our total liability for any claim is limited to the fees you paid us in the three months before the issue arose. We are not liable for indirect losses, such as lost commissions or lost business opportunities.
Governing law
These terms and any service agreement with us are governed by the laws of the State of New York.
Contact
Questions? Email mark@nilebridgetalent.com or call (845) 445-4456.