Never miss a call.

No. You keep your number and forward the calls you miss to your receptionist. If you prefer, we can give you a dedicated local number instead.

Yes. Most agents use conditional forwarding, so the receptionist only picks up when you don’t answer, your line is busy, or your phone is off. You can also forward everything during showings, closings, or after hours.

A calm, professional voice that answers in your business name, identifies itself as your AI assistant, notes that the call may be recorded, and asks what the caller needs. Call the live demo at (646) 516-1311 to hear it.

Yes. The receptionist identifies itself as an AI assistant at the beginning of the call and states that the call may be recorded. If a caller asks whether they are speaking with a person, it says plainly that it is an AI assistant and keeps helping.

Google Calendar and Outlook, connected through a scheduling link during setup. The receptionist checks your live availability and books only the appointment types you approve.

It stops trying to solve the problem, takes a detailed message with the caller’s name and number, and notes it for you. On the Live tier, a person on our team calls the lead back.

Pro is the AI receptionist with a custom greeting and qualifying questions, appointment reminders to callers, a local number in your area code, call transcripts, and a monthly missed-call report. Live adds a real person on our team who calls every lead back within the hour, 7 a.m. to 7 p.m. Eastern, Tuesday through Sunday, handles anything the receptionist couldn’t, follows up by text, and updates your CRM. Live is by application, five places only, with a three-month minimum.

Included minutes are connected AI conversation time on your line, from the moment the receptionist answers until the call ends. A typical call runs about two minutes, so 150 minutes is roughly 75 calls. Additional minutes on Starter, Pro, and Team are $0.75 each, and we email you at 80% and 100% of your plan so you can move up before overage costs more than the next plan. Brokerage is unlimited for the brokerage’s own agents’ genuine inbound calls.

No. If a caller asks what to offer, what a home is worth, or anything about pricing strategy, the receptionist says that is something you will discuss with them directly and flags it in your summary. It also does not give legal, mortgage, lending, or brokerage advice.

Within 48 hours on Starter and within 24 hours on Pro, Team, and Brokerage, counted from when we receive your calendar access, business information, and call-handling instructions. Setup is $99 ($1 for founding agents), charged at signup.

Mark’s configuration of your receptionist around your business — greeting, qualifying questions, calendar and booking rules, call routing, confirmations — plus testing the complete call experience and taking it live. It is $1 for founding agents and $99 for everyone after, charged once at signup, and it is not refunded.

A one-time setup fee is charged at signup: $99, or $1 for founding agents. Then 14 days free, counted from go-live — the day your forwarding is confirmed and the first test call is done — while you use your receptionist. Pro and Founding Pro start online through Stripe; Starter, Team, Brokerage, and Live start with a short call, then we send you a Stripe link with the same setup fee and 14-day trial. Your first plan charge — $89 Starter, $169 Pro ($85 for founding agents for 12 months, then $169), $249 Team, $499 Brokerage, $849 Live — is made automatically on day 14 of the trial, then monthly on that date. On go-live we set the charge date to go-live plus 14 days, so you always get 14 live days. Stripe emails you a reminder seven days before the trial ends, showing the charge date. Cancel before that date (by email to cancel@nilebridgetalent.com or in your Stripe customer portal) and nothing else is charged; you’ve paid only the setup fee.

Cancel any time online from your Stripe customer portal or by emailing cancel@nilebridgetalent.com. Cancelling before a charge date stops all further charges; your receptionist keeps working until the end of the period already paid for. No contracts: Starter, Pro, Team, and Brokerage are month-to-month with no long-term commitment and no cancellation fee. Live is the one exception, with a three-month minimum after the trial, then month-to-month. Your receptionist stays on until the end of the period you have paid for.

The 30-day clock starts on your first plan charge, on day 14 of the trial, not at signup. If you decide within those 30 days that it has not earned a permanent place in your business, email Mark and you receive a full refund of that first plan payment, on every plan. Asking for the refund also cancels the subscription, and on Live it ends the three-month minimum with nothing further owed. If a second monthly charge lands before you ask, it is refunded too. The setup fee ($99, or $1 for founding agents) and any overage minutes from actual use are not refunded. You do not have to prove anything about specific calls.

We configure transparent AI and recording disclosures for inbound calls. Rules can vary by state, brokerage, and use case, so clients remain responsible for their brokerage policies and local requirements.

The receptionist still answers and books around the clock. Callbacks that come in after 7 p.m. Eastern, or on a Monday, happen in the next staffed window: from 7 a.m. Eastern the next day, Tuesday through Sunday. The one-hour promise applies to leads that arrive during staffed hours.